WA

STH PERTH - Managing Difficult Clients and Completing the NEW Legal forms

2 HR COMPLETING THE LEGAL FORMS 

The course will deliver the knowledge and useful tools and resources for those new to celebrancy and, possibly, those celebrants who already have been celebrants for some time but may have taken a break or they have had a long time in between ceremonies. Participants will have a constructive overview of:

  • how the Notice of Intended Marriage should be completed
  • the most common errors when completing the forms
  • how the Notice and supporting documents can be received in an online environment
  • the completion of all other legal documentation – up to and including the signing on the day of the wedding
  • how the marriage should then be registered with the appropriate BDM


3 HR MANAGING DIFFICULT CLIENTS
The role of a marriage celebrant is diverse and they need the skills to communicate and liaise with a diverse range of people, whether socio-economic, cultural, religious or just plain difficult.  Difficult clients are part of the cost of doing business and, as is often the case, the couple themselves may not be the difficult parties, but rather parents, bridal participants or guests, sometimes all four at one ceremony. When celebrants are faced with a difficult client it can sometimes be hard to know what to do as difficult clients can be difficult to handle!  Many marriage celebrants, as do many people, actively fear the thought of confrontation. However, sometimes difficult people are communicating important and valuable information about their concerns, needs, fears or they just may be difficult by nature.  Most scenarios can be effectively handled by simply understanding the process that can successfully put the situation back into perspective. 

Course Details

Course date Sunday 13 December, 2020 - 9:30 am
Course end date Sunday 13 December, 2020 - 3:30 pm
Course Fee $195.00
Trainer DAVE CAREY
Location
Royal Perth Golf Club, South Perth
Labouchere Road, South Perth WA 6151
Royal Perth Golf Club, South Perth
$195.00 39